Our Story
Built on a lifelong friendship
It started with a friendship — and a garage. Ryan Freeman and Brandon Moore have been best friends since they were ten years old, and it was Ryan who founded Fit Supply, building it from the ground up and earning a reputation, one client at a time, as one of the most respected and knowledgeable partners in the industry.
A few years in, Brandon joined his lifelong friend, and together they turned a small operation into a national company — combining their strengths to build the sales, service and systems it takes to scale. Today, that garage startup serves clients in all 50 states, and the foundation never changed: the same friendship, the same trust, and the same promise to treat every client like family.
From one founder’s garage to a national leader — built by two lifelong friends.
Common questions
Do you charge for gym layout and design?
It depends on the project, and it is confirmed in your quote rather than assumed. Fit Supply can consult on a design, produce the design itself, or do both — and where the equipment is purchased through us, design is frequently included. Ask when you request the quote and we will tell you exactly what applies to your project before you commit to anything.
How long does a gym design take?
Usually one to two weeks, delivered together with an equipment quote. You are not given a single take-it-or-leave-it option: we work through the space with you and typically present two to three quotes at different price tiers, with equipment choices at each, so you can see the trade-offs rather than just a total.
What are the lead times on commercial gym equipment?
Anywhere from in stock to roughly six months, depending entirely on what is ordered. Most cardio and most stock strength runs about two weeks. Accessories and HIIT products are typically one to two weeks. Custom strength is the long pole: custom colors, a different paint process or bespoke upholstery generally runs six to twelve weeks, and fully custom lines such as Atlantis, Gym80 or Panetta can reach six months. Lead time is the thing most likely to move your opening date, so it is worth settling early.
What are your payment terms?
They vary by customer, from prepaid through to Net 30. A deposit is always required before equipment is ordered, and orders are typically paid in full before installation. Finance options are available and are quoted alongside the equipment.
What warranty comes with the equipment?
Manufacturer warranties are passed through to you in full, and Fit Supply warrants its own installation work for 30 days. Warranty terms differ by manufacturer and by product line, so the specific coverage for what you are buying is set out in your quote rather than generalised here.
Is there a minimum order?
No. Fit Supply will sell a single set of dumbbells, one treadmill, or an entire facility. There is no minimum order value and no requirement to buy a package.
What does your installation include?
It starts with a site survey — we collect the measurements, access details and photographs before anything is quoted, so the install is priced against your actual building. Fit Supply installs essentially anywhere, including situations needing a crane or the temporary removal of railings, and that work is priced into the install rather than surfacing as a surprise. We also handle relocations, extractions, assembly and upholstery, and can provide storage for a fee.
Are you insured, and can you install outside business hours?
Yes on both. Fit Supply is fully insured and can provide certificates of insurance for building management. We work to whatever schedule the site requires and have completed overnight and weekend installations where a facility could not close during the day.
Do you take trade-ins on old gym equipment?
Yes. Fit Supply will take equipment in trade and pay you for it where it has value. Where it has none, we can still extract and remove it for a fee, so a room can be cleared and re-equipped in one project rather than leaving disposal as your problem.
What are your payment terms?
Unless your proposal states otherwise, terms are 50% down and 50% due on delivery. The down payment has to be received before equipment is ordered, and the balance is due on or before shipment or installation — shipped orders are paid in full before they ship. Net or alternate terms are available but only through our credit process and only when stated in writing on the quote, so ask early if your organization needs them; a purchase order that assumes net 30 without that approval will not change the terms.
How long is a quote good for?
Thirty days from the proposal date, unless it is executed sooner. Prices exclude sales and use tax, freight, and similar charges, and tax is determined as of the taxable event — delivery or installation — rather than the quote date. Equipment lead times move independently of the quote validity, so a quote accepted on day 29 does not hold the manufacturer pricing or the schedule that existed on day one. If a decision is going to take longer than a month, tell us and we will re-quote rather than let it lapse.
Can I cancel or return equipment after I order it?
It depends what it is. Custom and modified products cannot be cancelled, returned, rescheduled or refused, and they require full payment up front. Standard stock products can be returned only with our prior written authorization, in new and resalable condition in the original packaging, at your expense and risk, and are subject to a 25% restocking charge. After a proposal is executed, cancellation carries a 25% fee of the proposal total. This is why we would rather spend the extra day on the layout than have you order twice.
How do I know a payment or wire instruction from you is genuine?
Verify it by phone before sending anything, and use a number you already have. <strong>Fit Supply does not change its payment or wire instructions by email alone.</strong> If you receive any payment, wire or account instruction that appears to come from us — or any change to one — call a Fit Supply number taken from a prior invoice or our official records, never a number contained in the email itself. Email is an insecure channel, invoice-redirection fraud is common in this industry, and payment sent to the wrong account does not discharge what is owed.
Do you keep title to the equipment until it is paid for?
Yes. Title remains with Fit Supply until we are paid in full, and our terms grant a purchase-money security interest under the Uniform Commercial Code in the products and their proceeds. In normal circumstances no buyer ever encounters this — it exists so that unpaid equipment does not simply become someone else’s asset, and it is a standard protection for a supplier who orders equipment against a deposit. It does not affect your use of the equipment once the invoice is settled.
What equipment brands do you carry?
Fit Supply carries a broad range of commercial equipment brands rather than any one house line. The mix on a project is matched to what that facility actually needs — budget, feature set and space — with particularly wide options in specialty categories like recovery. No manufacturer is favored over another; the room decides.
Why buy through Fit Supply rather than direct from a manufacturer?
Because a single manufacturer can only sell you what it makes. Fit Supply carries more brands than most dealers, including some of the strongest lines in the industry, and that breadth extends into recovery and flooring where the specialist options genuinely differ. That means the equipment mix is chosen around your facility rather than around one catalog — and it comes with the design, installation and service around it.