Before the truck arrives
The site survey is the schedule
Installation timelines are set by the building, not the equipment. What decides a smooth day is whether the route from the loading dock to the floor was measured before anything shipped.
The route in is measured first
Door and gate widths, elevator car dimensions and weight limits, stair turns and landing depths, corridor pinch points and the loading dock height all determine what can reach the room intact. Doorways are the usual pinch point and the most commonly misjudged: the 2010 ADA Standards require a 32-inch minimum clear opening, measured with the door open 90 degrees between the face of the door and the stop — so a nominal 3-foot leaf does not give you 36 inches to work with. A machine that will not pass has to be broken down and rebuilt in place, which is a different job, planned differently.
Assembled on site or taken apart to get in
Some equipment ships largely built and simply needs positioning and commissioning. Some arrives knocked down and is assembled on the floor. And some has to be dismantled at the door and reassembled the other side because the access will not take it whole. Which of the three applies changes the crew, the time on site and the sequencing against other trades, so it is established during the survey rather than discovered on delivery day.
Protection, removal and what leaves with us
A finished amenity space is usually installed after the floor covering is down, so floor and lift protection, door jamb protection and debris handling are part of the plan rather than an afterthought. Where old equipment is being replaced we can take it in trade where it holds value, and where it does not we can still extract and remove it for a fee — so a room can be cleared and re-equipped as one project instead of leaving disposal as the property's problem.
Delivery and installation questions
How long does a gym installation take?
It varies enough by site that a single number would be misleading, which is why we survey first. The variables that actually drive it are door and gate widths, whether there is an elevator and what it will take, stairs and tight hallways, and whether units can come in built or have to be dismantled and reassembled in place. Once we have measured the route we give you a schedule for your building rather than an average that may not survive contact with your loading dock.
What do you need from me before installing?
Access details and a point of contact. Specifically: the delivery address and dock or entrance arrangements, door and elevator dimensions, any stairs on the route, building hours and any restrictions on when work can happen, plus whoever can grant access on the day. Measure doorways as clear opening rather than nominal leaf size — the 2010 ADA Standards set a 32-inch minimum clear width with the door open 90 degrees, and that is the number equipment has to pass through. If existing equipment has to come out first, tell us then rather than on delivery day — removal changes the crew and the sequence, and it is far cheaper to plan than to improvise.
Do you remove and dispose of our old equipment?
Yes. Where old equipment still holds value we will take it in trade and pay you for it, and where it does not we can extract and remove it for a fee. Either way the room can be cleared and re-equipped as a single project rather than leaving you to arrange disposal separately. Tell us what is currently in the space when you request the quote and we will price the removal alongside the installation.
Will you install equipment we bought somewhere else?
Yes. We install both new and pre-owned commercial fitness equipment, including equipment supplied by other dealers and manufacturers, and we have installed for leading manufacturers and dealers as a subcontracted installer. The same site survey applies — access, route and assembly requirements do not change based on who sold the machine. Tell us the make and model list and the building details when you ask for a quote.
Can you work outside normal business hours?
Often, and it is worth raising early. Occupied buildings frequently restrict when equipment can move through common areas, and some properties only allow amenity work outside resident or tenant hours. After-hours and weekend work is arranged per project and confirmed in the quote, since it affects crew scheduling and cost. Tell us the building's access rules when you request the quote rather than after the date is set.